Service providers have found that simply looking at signal strength measurements and using a single instrument is not a true measure of the Wi-Fi user experience in the home. Current workflows result in an uncharacterized Wi-Fi environment causing a high amount of customer service calls and truck rolls.
AirScout provides an automated solution that surveys the residence from Layer 1 all the way through to the application layer. AirScout provides technicians with a tool that distills complex measurements into easy to understand metrics, enabling technicians to convey to consumers location-specific application performance when and where they need it.