Service providers have found that simply looking at Signal Strength measurements and using a single instrument is not a true measure of the Wi-Fi user experience in the home. Current workflows result in an un-characterized Wi-Fi environment causing a high amount of customer service calls and truck rolls.
AirScout provides an automated solution that surveys the residence from Layer 1 all the way through to the application layer. Providing technicians with a tool that distills complex measurements into easy to understand metrics; enabling technicians to convey to consumers whether their applications are supported where they need it.